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How can you contact the support team if you're experiencing a technical issue?

Written By Teodora

Last updated 3 days ago

If something in Morph Practice isn't working as expected, please email us at info@morphpractice.com. The more details you provide, the faster we'll be able to identify the issue and help you.

💡 You’ll receive a response within 2 hours during business hours, from 8:00 AM to 8:00 PM every day.

What to Include in Your Email

  1. Open a new email to info@morphpractice.com.

  2. Describe the problem by answering these five questions:

    • What device are you using?

    • What steps did you take?

    • What happened?

    • Screenshots (optional)

    • Your phone number, if you’d like us to contact you by phone.

  3. Send the email.

Look for a reply from our team!

💡 You can copy this template and fill it out:

Какво устройство ползвам: 
Какви стъпки направих: 
Какво се случи: 
Снимки (по желание): 
Моят телефон (ако искате да се свържем с Вас по телефон):

⚠️ Before attaching a screenshot, make sure no customer names or personal information are visible. If they are, blur them out or send us an email without the screenshot.

💡 If you’ve provided a phone number, we may contact you by phone instead of exchanging emails.